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Windhoek, Namibia · Support desk online

Fixed remotely today. On site tomorrow.

IT support, offsite backup, security systems and vehicle tracking for Namibian businesses. Priced in N$ and paid online in two minutes.

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  • Windhoek-based technicians
  • Remote first, on site when needed
  • VAT shown on every price
Backup hostingOperational
Remote supportOnline, 08:00–17:00
VoIP & hostingOperational
After hoursWhatsApp us, we reply next business day
What we do

One provider for the systems your business runs on

Every service has its own page with scope and what happens after you click. No quote needed for small jobs.

Remote & on-site IT support

Slow PCs, email, printers, Windows and Linux servers, firewalls and antivirus. We connect by TeamViewer or AnyDesk, and drive out when hands are needed.Remote fix N$ 747.50 incl. VATView

Backup & offsite storage

Encrypted offsite backups, tested restores, and a report when something needs attention.Quoted per siteView

Security systems

CCTV, alarms, electric fencing and GSM alerts, installed and maintained by one team.Free site assessmentView

GPS vehicle tracking

Live tracking, geofences and trip reports for fleets and family cars. Login for existing clients.Ask for a quoteView

VoIP, networks & firewalls

Asterisk phone systems, Wi-Fi, cabling, fibre and internet set-up, with the firewall that keeps it safe.Quoted per siteView

Websites & Linux hosting

Joomla and WordPress sites, LAMP servers, email hosting and the maintenance that keeps them patched. Past work includes the Dirk Mudge Trust and Xtreme Steel Shooting Namibia sites.Quoted per siteView
Purchase support

Get help without a phone call

Buy a remote fix, tell us the problem, and pay on PayToday's secure checkout. Your payment reference is your ticket number.

Remote fix

Up to 1 hour · one problem · one-off

  • A technician connects by TeamViewer or AnyDesk
  • Done in less than an hour? Same fixed price
  • Mon–Fri 08:00–17:00, Windhoek time
Remote fix, up to 1 hourN$ 650.00
VAT 15%N$ 97.50
TotalN$ 747.50
Buy a remote fix

Can we fix it remotely?

Pick what's wrong.

Paying an invoice?

Use the secure payment link we sent you.

Each invoice comes with its own link, with the amount already filled in. Open it, check the amount, and pay by card or the PayToday app.

Ask for your payment link on WhatsApp

Secure checkout by PayTodayNedbank Namibia merchant3-D SecureCard or PayToday app

Our work

Websites we have built

Case study

The Dirk Mudge Trust website

Joomla build, hosting and upkeep.

JoomlaHostingMaintenance

Case study

Xtreme Steel Shooting Namibia

Website with an event calendar and sponsors.

JoomlaEvents

How a ticket runs

  1. 1

    Tell us what is broken

    One line is enough. Add a screenshot on WhatsApp if you like.

  2. 2

    Pay online or message us

    Card or the PayToday app on a secure checkout. Your payment reference is your ticket number.

  3. 3

    We fix it, remote first

    A technician calls and connects during office hours. If hands are needed, we book a visit.

Contact

Talk to a technician, not a call centre

WhatsApp is the fastest way to reach us. Send a message, a screenshot or a voice note.

WhatsAppChat with @shadowna
Office hoursMon–Fri 08:00–17:00
Facebookteratekcomputer
WhereWindhoek, remote across Namibia

Request a callback

We reply during office hours, Mon–Fri 08:00–17:00. No spam, no newsletters.

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